100% Satisfaction Guarantee “Always”
If within 30 days of receipt of your purchase, you are not completely satisfied, for any reason, with any non-personalized item you ordered, we will either replace it or provide you with a full product refund, excluding the shipping fee of $6.50 - no questions asked. But we would appreciate any feedback you can supply, so we can improve the next time!
You will receive an email once your package has been received by us and your refund has been issued for the returned item.
Simply indicate on the packing slip with your return, if you wish a refund or replacement, and wrap the package securely. For your protection, we recommend you purchase confirmation tracking on your package being returned. If you do not have your packing slip, please indicate the order number and if you wish a refund or replacement on a separate piece of paper and send the package to the following address:
Returns Department - iLoveBirdThings.com
P.O. Box 1111
Coral Springs, FL
I LOVE BIRD THINGS.COM
Please feel free to contact us personally anytime with questions, concerns or to share your fids with us. Louie, Libby & Lacie are always looking for new Parrot Pals, me too!
Best wishes and Birdie kisses, Mimi Grzymala, Louie, Libby & Lacie