All orders are delivered to your home or business via United States Postal Service(USPS) with tracking. Please allow up to 5 - 10 working days to receive your exciting birdie order.

All International orders are delivered by the USPS. Unfortunately, we are unable to track our International parcels. Orders are shipped in packaging that has proven to be effective in preventing most types of damages in transit. The inner packaging will always be special with a birdie theme, of course!

If you need your order fast, please contact our Customer Service by email anytime at customerservice@ilovebirdthings.com or directly at 954-281-BIRD (2473), Monday-Friday, 8:00 am - 5:00 pm, EST.

Please feel free to contact us personally anytime with questions, concerns or to share your fids with us. Louie, Libby & Lacie are always looking for new Parrot Pals, me too!

Best wishes and Birdie kisses, Mimi Grzymala, Louie, Libby & Lacie